Trivandrum Garden Tech has a liberal cancellation policy. Under this policy, Cancellations accepted only if the Cancellation request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if we have initiated the process of shipping.
No cancellations are entertained for those products that the Trivandrum Garden Tech marketing team has obtained on special occasions as limited offers.
In case you feel that the product received is entirely different as shown on the site (pictures on site is for reference purpose only) or as per your expectations, you have to inform our customer service within 24 hours of receiving the product. After looking into your complaint, Customer Service Team will take an appropriate decision.
For any assistance, you may call our customer care at +91 7559999882 or email us at firstname.lastname@example.org